A real person will answer.
If you have Medicaid and want to learn about the services available to you, we are here to help. The fastest way to get started is to give us a call.
For Members and Their Families
1-833-633-4450scnsupport@metcouncil.orgFor Elected Officials and Policy Inquiries
scnpolicy@metcouncil.orgMailing Address
1 State Street Plaza, 24th Floor, New York, NY 10004
What to expect
You do not need to have anything prepared before you call. Our team will walk you through the process, answer your questions, and help you determine whether you qualify for nutritious food, home safety services, or care management covered by your Medicaid insurance. We speak English, Spanish, and your preferred language. There is no cost and no obligation.
On Medicaid? We can help.
Give us a call at 1-833-633-4450 and a real person will help you understand what services are available and walk you through the next steps. It does not matter which borough you live in or what language you speak. We are here for every New Yorker.