Privacy Policy

SECTION 1 – PERSONAL INFORMATION

This Privacy Policy describes how Metropolitan New York Coordinating Council on Jewish Poverty ("Met Council," "we," "us," or "our") collects, uses, and protects your information, including information collected through this website, our SCN programs and services, and our SCN text messaging program.

If you choose to use this website, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving this website and services. We will not use or share your information with anyone except as described in this policy.

SECTION 2 – INFORMATION COLLECTION AND USE

For a better experience, while using this website and/or our services, we may require you to provide us with certain personally identifiable information, including but not limited to name, address, phone, email. The information that we request will be retained by us and used as described in this privacy policy. We may use this information to screen for and determine eligibility for our SCN programs, enroll you in SCN programs and services, provide those services, refer you to other organizations when needed, and communicate with you about your enrollment, your account, your deliveries, and your customer service requests.

This website may also collect information such as your device Internet Protocol address, device name, operating system version, the time and date of your use of the website, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This website does not use these "cookies" explicitly. However, we may use third party code and libraries that use "cookies" to collect information and improve their services.

Service Providers

We may employ third-party companies and individuals who may have access to your personal information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your personal information and strive to use commercially acceptable means of protecting it, but no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee your information's absolute security.

Links to Other Sites

This website may contain links to other sites. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the privacy policies of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

SECTION 3 – CHILDREN'S PRIVACY

These policies do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take all necessary actions.

SECTION 4 – TEXT MESSAGING (SMS) POLICY

This section applies to text messages sent by Metropolitan New York Coordinating Council on Jewish Poverty ("Met Council") as part of the Met Council SCN text messaging program, whether or not you use this website.

SCN Text Messaging Program

Met Council sends text messages to applicants and enrolled members who have agreed to receive them. These messages relate to your SCN program enrollment, account updates, your questions or concerns about food or service deliveries, and customer service.

How We Collect Consent

We send text messages only to people who have clearly agreed to receive them. A Met Council representative may ask during a phone call whether you would like to receive text messages, and we record your answer. Agreeing to receive text messages is not a condition of receiving any Met Council program or service.

Message Frequency, Rates, and Opting Out

Message frequency varies based on your account activity and requests. Message and data rates may apply. You can reply HELP at any time for help, or reply STOP at any time to stop receiving text messages. After you reply STOP, you will receive one message confirming that you have been unsubscribed, and you will not receive further text messages unless you opt in again. You may also ask a Met Council representative to stop text messages to your number.

How We Handle Your SMS Information

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us operate our text messaging program, which may use it only to deliver messages on our behalf.

For the full terms of our text messaging program, please see our Terms and Conditions at https://scn.metcouncil.org/terms.